News

Parking

23 October 2017

We understand that the policy for parking a car in the car park outside of Asda has now changed and so have the fees. A car park is situated at the back of the theatre and has plenty of space; please note that this car park is not operated by the theatre. For a list […]

What Do You Think? Share Your Thoughts

17 October 2017

What do you think? Share your thoughts about Grove Theatre and be in with a chance to WIN A FAMILY TICKET TO PANTO! Business of Culture, an independent culture consultancy, is assisting Grove Theatre in its development plans to understand you, the audience and patrons better and would love to hear from you! It would […]

Customer Forum Minutes 3.10.17

13 October 2017

Our next Customer Forum will take place on 19 January at 1pm.  Feel free to pop along and give us your feedback and comments on our work here at Grove Theatre. Please click here to read the minutes from the Customer Forum that took place on 3 October 2017. Thank you to all those who attended.

Service Update 12.10.17

7 October 2017

12.10.17 @ 2pm We are pleased to report that service will resume as normal. Thank you for your patience. 12.10.17 @ 10.51am We are currently experiencing problems with our internet service which in turn is affecting services on site and at Box Office. We apologise for the inconvenience caused and thank you for bearing with […]

Service Update l Postal Delivery

7 September 2017

18.9.17 @ 10.09am We are able to send tickets via post. Thank you for your patience and support whilst we worked to rectify this issue. ______________________________________________________________ 7.7.17 @ 14.28pm We are currently unable to send tickets or any other item via the post. We have therefore removed ‘postal delivery’ as a delivery method for all […]

Notification of Downtime on 31.8.17

14 August 2017

We will be unable to take card payments in person at Box Office from 5pm on Thursday 31 August until 10am on Friday 1 September due to necessary work whilst changing management. Our booking system on the website will be offline from 7.30pm on Thursday 31 August until 1.30am on Friday 1 September in order to perform […]

Notification of Downtime on 9.8.17

7 August 2017

Our ticketing provider will be taking the booking system offline on Wednesday 9 August from midnight to 8am (at the latest) to perform upgrades. During the downtime period, you will be unable to book tickets online but service will resume online by 8am. We apologise for any inconvenience caused.

Technical Difficulties 2.8.17 – Solved

2 August 2017

We’re experiencing a few technical difficulties with our ticketing system and ticket printers. The company that owns the ticketing system are working to resolving the issue and we are working to fix our ticket printers as quickly as possible. We apologise for the inconvenience caused and thank you for your patience Update on 2.8.17 at 15.02pm […]

Customer Forum Minutes from 27.7.17

2 August 2017

Our next Customer Forum will take place on 3 October at 10am.  Feel free to pop along and give us your feedback and comments on our work here at Grove Theatre. Please click here to read the minutes from the Customer Forum that took place on 27 July 2017 at 6pm. Thank you to all those who […]

Show Cancellation: Message in a Bottle: A Tribute to The Police

25 July 2017

We regret to inform you that Message in a Bottle: A Tribute to The Police has been cancelled due to low numbers. Our Box Office team are working hard to contact all customers and to issue refunds or offer alternatives as quickly as possible.

Limited Access to the Venue

21 July 2017

Please note that the paths near the disabled bays may be out of access over the next week as emergency work is carried out. Disabled patrons should still be able to use the access ramp. The building can also be accessed by the pathway in Grove Park and the pathway alongside the units on the complex in […]